Our Quick & Easy Return Process
Need to Return an Item to SmokersHeaven.com?
At Smokers Heaven, we make returns or exchanges quick & easy.
- 1. If you need to return or exhange a product for any reason, please call us at (714) 224-6831 to request an RMA (Return Merchandise Authorization) Number.
- 2. Ship the product to the address:
- SMOKERS HEAVEN
- ATTN: RETURN & EXCHANGE DEPARTMENT
- 2789 TROY CT. SUITE 101-2
- CORONA, CA 92883.
- 3. Once the product is received and inspected, we will contact you to confirm the return or exchange.
Any products that contain tobacco are not eligible for exchange or refund such as cigar wraps, cigars, swisher sweets, blunts, e-liquids, shisha, etc.
Batteries are not eligible for exchange or refund.